December 2, 2020
field workforce

Communication and Scheduling Woes Hamper Field Workforce Efficiency

Key Takeaways The non-desk field workforce comprises 80% of the global working population. Companies provide their deskless field workers with office-based communication and scheduling tools despite […]
November 26, 2020
deskless workers

Essential Industries Headed for A Deskless Tech Revolution

Despite comprising 80% of the global workforce, deskless workers operate using tethered, office-based tools. Using desk-based technology hampers the productivity and efficiency of millions of deskless […]
November 3, 2020
deskless workforce

How COVID-19 Refocused Digital Transformation on the Deskless Workforce

Prior to the COVID-19 pandemic, digital transformation was already a priority for many companies. However, almost every digital transformation strategy largely ignored the needs of the […]
October 28, 2020
companies who failed to innovate

Don’t Be the Next Blockbuster: Learning From Companies Who Failed to Innovate

Companies who failed to innovate are like characters in Shakespearean tragedies: their hubris became their downfall. The business industry is chock-full of horror stories and cautionary […]
October 22, 2020

Millennials and Gen-Z Hate Phone Calls – Companies Need to Adapt (or Fail)

Enterprises need to change with the times, or they will perish.  Companies  have traditionally thought of phone calls as the best avenue to provide customer service, […]
October 22, 2020
sharing economy business model

How The Sharing Economy Business Model is Shaping Consumer Expectations

The trademarks of the sharing economy business model include fast access and response, a shared and instant messaging environment, and an on-demand framework. These features are […]
October 22, 2020
deskless workforce

The Deskless Workforce Needs True Deskless Technology

Executive Summary: Traditional field service solutions are quickly becoming obsolete due to the lack of deskless technology; New normals are forcing business model transformation and the […]
Start Your Trial