Search
Book a Demo
Book a Demo

The Clear Choice For Your Connected Workforce

Team Leaders

Customer Service Agents & Schedulers

Simplify a typically complicated process by using the GoDeskless SmartAgent Console. Allow your customer service advisors and schedulers to:

  • View agent location, availability, skill-sets, and assets
  • Access our agent BestMatch to pull the above qualifiers to automatically suggest the best field technician for the job
  • Schedule and reschedule jobs with drag-and-drop technology
  • View geolocation from inside your CRM using our console map

Field Technicians

Assist your field agents by helping them be connected and supported using our TrackHelp Pro app. TrackHelp helps your field technicians:

  • View their work for the day through an optimized route
  • Accept or decline job requests
  • Start/Stop work
  • Capture photos, notes, videos, signatures
  • Send feedback survey directly to the customer
Team Leaders Dashboard

Team Leaders

Informed and equipped managers make smarter decisions. The GoDeskless console is your leadership team’s command center for managing their team’s day. They have access to:

  • View real-time dashboards and reports
  • View all field technician interactions with customers
  • Schedule and reschedule work for their technicians
  • View all available and unavailable technicians in real time on the map
  • TrackHelp/ console
Book a Demo