Digital Transformation
Reinventing Your Last Mile Service with the Right Platform
Your last mile service is one of the most important points of your business. It’s when your customer finally experiences your brand and benefits from your product or service. But in this age where everything is on-demand, B2B companies are failing to keep up. Why is this so? Why are B2B organizations failing where B2C…
Communication and Scheduling Woes Hamper Field Workforce Efficiency
Key Takeaways The non-desk field workforce comprises 80% of the global working population. Companies provide their deskless field workers with office-based communication and scheduling tools despite the mobile nature of these workers’ tasks. The use of office-based communication and scheduling solutions drive down employee productivity and efficiency. It’s also costly. Organizations are losing millions of…
How COVID-19 Refocused Digital Transformation on the Deskless Workforce
Prior to the COVID-19 pandemic, digital transformation was already a priority for many companies. However, almost every digital transformation strategy largely ignored the needs of the deskless workforce. Most deskless workers had to perform their tasks using tethered, office-based tools that hindered their efficiency and productivity. This was the case even when 80% of the…
Don’t Be the Next Blockbuster: Learning From Companies Who Failed to Innovate
Companies who failed to innovate are like characters in Shakespearean tragedies: their hubris became their downfall. The business industry is chock-full of horror stories and cautionary tales about them. With that in mind, enterprises nowadays need to continue adapting to the increasingly fast-paced changes in the industry. That is if they don’t want to take…