Business Model
3 mins read
16th Feb, 2021

Personalization Through Field Service Technology: Key For D2C Brands

AshishJoshi

Personalized sales strategies, implemented through field service technology, will become increasingly important for manufacturers in this post-COVID business landscape.  As consumers become more digitally apt, foot traffic to stores diminishes, and a preference for mobile commerce grows. A significant portion of manufacturers will be pushed to embrace the direct-to-consumer (D2C) model, an approach that nixes…

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Business Model
4 mins read
22nd Oct, 2020

Millennials and Gen-Z Hate Phone Calls – Companies Need to Adapt (or Fail)

AshishJoshi

Enterprises need to change with the times, or they will perish.  Companies  have traditionally thought of phone calls as the best avenue to provide customer service, address problems and issues, or promote new products and services. However, research reveals that millennials and Gen-Z really don’t like answering the phone. If they are required to pick…

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Business Model
5 mins read
22nd Oct, 2020

How The Sharing Economy Business Model is Shaping Consumer Expectations

AshishJoshi

The trademarks of the sharing economy business model include fast access and response, a shared and instant messaging environment, and an on-demand framework. These features are central to the successful global sharing economy platforms, and they represent a stark departure from traditional CRM models. Just imagine if Uber had to use a CRM application to…

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