The Role of Artificial Intelligence in Healthcare for Better, Safer At-Home Services

As the demand for home healthcare solutions continues to grow, the integration of artificial intelligence in healthcare is becoming increasingly crucial. To meet this surging need, home care services providers have to update their tech and empower their deskless workers.
artificial intelligence in healthcare, home healthcare solutions

There are approximately 15 million home care patients in the United States. Most of them are the sick, the elderly, and patients who live in rural areas. The demand for home healthcare solutions has been on the rise, a trend significantly accelerated by historical events such as the global pandemic. This situation emphasized the importance of staying indoors to minimize health risks, thereby boosting the need for healthcare services that can be delivered directly to patients’ homes.

Industry experts expect the home healthcare solutions market to increase its value from $181.9 billion in 2020 to $274.7 billion by 2025. Without a doubt, the home healthcare services industry is growing, and healthcare organizations that offer such services need to digitally transform and adapt if they are to remain relevant and competitive.

To drive digital transformation in healthcare, service providers need to invest in and embrace emerging technologies, specifically automation and artificial intelligence, to achieve greater levels of operational efficiency, while reducing costs and delivering quality home care services to their patients.

What is artificial intelligence in healthcare?

Artificial intelligence in healthcare refers to the use of algorithms and software to approximate human cognition in the analysis, interpretation, and comprehension of complex medical and healthcare data. Specifically, AI is becoming a crucial tool in expanding the reach and effectiveness of at-home healthcare services. This technology enables healthcare providers to offer more personalized, efficient, and proactive care by analyzing large amounts of health data quickly.

For instance, AI can help in scheduling home visits more efficiently, predicting patient risks, and even assisting in remote diagnosis and monitoring through wearable devices. Integrating AI technologies not only streamlines operations but also significantly improves the care delivery process, making healthcare more accessible and tailored to individual needs.

Automation in Healthcare

Automation can impact multiple aspects of at home healthcare operations, including scheduling, data intake, notifications, asset management, inventory management, patient management and more. By automating time-intensive tasks, home care services providers can streamline many of their processes, optimize their personnel and assets, and reduce errors caused by analog systems.

For instance, patients can submit requests for appointments and the system automatically sets the dates for patient visits. The same system automatically creates schedules and assigns tasks for the field-based healthcare teams.

As automation in healthcare supports various facets of home healthcare solutions, including field-based healthcare service, organizations can become more efficient with their services. With this tech, healthcare personnel can dispatch field teams and supply them with the necessary information and equipment so they are able to get to the patient faster and provide the necessary home health services or products without delay.

The Immense Impact of Artificial Intelligence in Healthcare

Artificial intelligence, or AI, helps at-home healthcare services providers utilize their data so they can further streamline their processes and improve the quality of their services. Artificial Intelligence in healthcare allows companies to optimize schedules and assign tasks to the most qualified teams based on expertise, assets, and proximity to patients.

Through AI-powered analytics, schedulers can prioritize patient appointments, optimize routes for field teams, and derive insights from tons of data in real-time to help with their decision-making.

AI can analyze patient data, including medical reports, visit history, and others to create a comprehensive picture of their health. If certain patients are at risk of developing medical conditions, the system will automatically alert the providers so they can dispatch a team on site and perform preventive care.

Deliver Quality At Home Healthcare with GoDeskless

GoDeskless is a cloud subscription software which offers a pre-built, all mobile-native tool for field workforce scheduling scenarios, making it a perfect home health care resource scheduling solution for healthcare organizations. It automates time-intensive processes such as data gathering, patient registrations, scheduling home visits, task assignment, and more. The platform also extends CRM capabilities to field-based healthcare teams, enabling them to access patient information and deliver a more personalized and tailored service.

GoDeskless field service solutions can be tailored to perform unique business processes, in this case, home health care operations. Once customized, GoDeskless can be deployed to help home healthcare companies, hospices, and government agencies deliver high-quality, unique, and personalized medical care to patients at their homes.

Home Care Vaccination Programs Leveraging Technology

Home healthcare companies have adapted their services to include the delivery of essential vaccinations to patients in their homes. This adaptation, initially catalyzed by the need for widespread COVID-19 vaccinations, has become a staple in providing accessible healthcare to those unable to visit traditional healthcare facilities.

Using the GoDeskless platform, healthcare workers can now more efficiently manage large-scale vaccination efforts. The platform’s native field service capabilities ensure that healthcare professionals are better equipped and more productive, enabling them to reach a broader array of patients swiftly.

Patients interested in receiving vaccinations at home can register through a designated web portal operated by local health departments or healthcare providers. Once registered, the GoDeskless app automatically generates a visit request. The app, powered by AI, then creates a tailored vaccination schedule based on vaccine availability, healthcare guidelines, and individual preferences. Patients receive immediate notifications about their schedules via the app, keeping them well-informed and prepared for their upcoming appointments. This streamlined approach not only simplifies the vaccination process but also enhances patient engagement and satisfaction by bringing healthcare directly to their doorsteps.

Efficient, Streamlined Home Healthcare with GoDeskless

At GoDeskless, we can offer home healthcare companies with a unified, mobile-native application for data gathering, communication, collaboration, scheduling, reporting, and monitoring.

Integrated with AI and ML, the GoDeskless platform easily interfaces with existing medical websites, online health portals, medical CRMs, EHRs, and ERPs, useful integrations in streamlining home healthcare operations.

Contact GoDeskless to know more or sign up for a BOOK A DEMO.

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