GoDeskless
The only MOBILE FIRST solution that fully equips your field workforce to deliver service excellence
Interactive Demo
In just a few clicks, discover how GoDeskless radically improves every aspect of field service management. See how easy it is to manage your team, streamline scheduling and track progress in real-time.
Why GoDeskless?
Happy, loyal customers!
First-time fix rates
Cost reduction
Use GoDeskless Video Assist™ to efficiently resolve customer issues remotely. Reduce costly truck rolls with mobile video collaboration between your customers, field agents and schedulers.
Transparency
Customers can view the real-time status of their work order, the field agent’s location, contact info and ETA from their smartphone without the need to download a mobile app.
Simple. Fast. Convenient.
Our easy to navigate web app allows your customers to be highly connected throughout their service experience without having to download an application. Customers can text, voice call, video call, and track all communications directly from their mobile device.
Initiate a service request via SMS or WhatsApp. No phone call needed! Access work order status at any time.
Field agent can connect directly with the customer to better understand the problem.
Field agent location and ETA is shared. No more appointment windows. Fast and convenient!
Why Our Customers Love Us
Empower Your Team
End-to-End Field Connectivity
Allow your field reps to have the power of information at their fingertips. Using the TrackHelp app, your team can accept jobs, start and end travel, take job notes, capture signatures and much more.