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Trends & Predictions for 2025​

The Future of Field Service

Discover How AI and Mobile-First Technology Are Revolutionizing Field Service Management

In this whitepaper, we explore how recent global events and advancements in AI are transforming the field service industry. Discover the key trends and predictions that will shape field service management through 2025 and beyond.

KEY HIGHLIGHTS:
  • On-Demand Service Becomes the Norm
  • Mobility Remains Foundational
  • Rise of Remote Service
  • Smarter Automation
  • Proactive and Predictive Maintenance
  • Essential Cloud Knowledge Bases
Why Our Customers Love Us
Mark Thomas, CEO
HOMEBYSIX
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I can't say enough about the people leading this company. The software is outstanding and will absolutely change the way those who do work communicate with those who need work done!
Alex Liz, Head of Service Delivery
LORENZETTI
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With goDeskless, we’ve seen a three-fold increase in our commercial appliance services business. Our customers are now scheduling their service via SMS and WhatsApp in a 100% automated way.
Jennifer Monreal, Operations Manager
BECHTEL
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goDeskless’s Video Assist service has helped reduce over 50% of our travel costs. Our experts can now conduct mandatory project inspections remotely to fulfill compliance guidelines.
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