Why Our Customers Love Us
Happy, loyal customers!
First-time fix rates
Use goDeskless Video Assist™ to efficiently resolve customer issues remotely. Reduce costly truck rolls with mobile video collaboration between your customers, field agents and schedulers.
Customers can view the real-time status of their work order, the field agent’s location, contact info and ETA from their smartphone without the need to download a mobile app.
Simple. Fast. Convenient.
Our easy to navigate web app allows your customers to be highly connected throughout their service experience without having to download an application. Customers can text, voice call, video call, and track all communications directly from their mobile device.
Initiate a service request via SMS or WhatsApp. No phone call needed! Access work order status at any time.
Field agent can connect directly with the customer to better understand the problem.
Field agent location and ETA is shared. No more appointment windows. Fast and convenient!
Empower Your Team
Simplify your customer service agent’s day with the seamless UI of the goDeskless console. They can access the geolocation of field workers, schedule and reschedule work, and interact with customers directly within your CRM.