The only MOBILE FIRST solution that fully equips your field workforce to deliver service excellence
Why Our Customers Love Us
Why GoDeskless?
Happy, loyal customers!
First-time fix rates
GoDeskless automatically matches the best field worker for each job, every time and ensures they are fully equipped to get the job done right on the first visit.
Cost reduction
Use GoDeskless Video Assist™ to efficiently resolve customer issues remotely. Reduce costly truck rolls with mobile video collaboration between your customers, field agents and schedulers.
Transparency
Customers can view the real-time status of their work order, the field agent’s location, contact info and ETA from their smartphone without the need to download a mobile app.
Simple. Fast. Convenient.
Our easy to navigate web app allows your customers to be highly connected throughout their service experience without having to download an application. Customers can text, voice call, video call, and track all communications directly from their mobile device.
Initiate a service request via SMS or WhatsApp. No phone call needed! Access work order status at any time.
Field agent can connect directly with the customer to better understand the problem.
Field agent location and ETA is shared. No more appointment windows. Fast and convenient!
Empower Your Team
End-to-End Field Connectivity
Allow your field reps to have the power of information at their fingertips. Using the TrackHelp app, your team can accept jobs, start and end travel, take job notes, capture signatures and much more.