Increase Productivity with Differentiated Service Experience exceed your customer's expectations

The Most Comprehensive Deskless Solutions for ServiceNow

Now available on ServiceNow Store

goDeskless for ServiceNow

  • Industry-specific enterprise applications designed specifically for smart devices
  • Offer full offline, and native experience with remote data sync, and offline Knowledgebase features
  • Fully modular, and designed to be white-labeled
  • Certified with Istanbul - Jakarta - Kingston releases

goDeskless enhances ServiceNow's mobile solutions, instead of replacing them.

goDeskless SmartApps are fully moduar, and can be embedded in third-party smart device apps -
including ServiceNow mobile apps.


Six Differentiators with goDeskless




Offline Availability

Zero business disruptions. Offline data & remote sync

Proactive Notifications

Get notifications and reminders regarding your work throughout the day

Embed in External Apps

Embed ServiceNow functions in external apps. Leverage investments, and lower TCO




In-App Video Chat

Fastest time to resolution via visual collaboration

Offline Knowledge

Instant knowledge reference in disconnected mode

Native Experience + Enterprise Scale

Rich engagement experience. Proven scale




SnapHelp for ServiceNow CSM

Customer Service Highlights

  • White-label, embed ServiceNow in external app
  • Video Chat for visual collaboration
  • Public (Community) / Private Chat
  • Knowledgebase integration & Natural Language Search
  • Full Offline Availability
  • Ease of localization



Field Service Highlights

  • Roll-based Access
  • Offline Data & Knowledgebase
  • Video Chat for visual collaboration
  • Three-way Outlook Calendar Sync
  • Full Geo-capabilities (Map/Track/Route)
  • Integrated with Salesforce/Oracle for lead generation



Differentiators

Single platform for Employee-Partner-Customer management

Full Offline Availability with Remote Data Sync

In-app Video Chat for Visual Collaboration




Schedule Anywhere: 3-Way Calendar Sync

In-App: Embed ServiceNow in Your App

Connectors with Other Platforms: Connect the Ecosystem




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