Uber simple, on-demand service and delivery experience for Salesforce customers

Supercharge your CRM. Modernize your customer experience. Energize your deskless workforce.

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Field Service for Salesforce Service Cloud Essentials.
No additional licenses needed.

Trusted by the World’s #1
construction, automotive, and telecom enterprises

Requesting onsite service is now as simple as booking a ride

Self-service app for today’s consumers

  • Request service using SMS, WhatsApp, or chat from your smartphone
  • Personalize the experience via built-in, on-demand video assist
  • Eliminate experience friction, and deliver fast service by auto-scheduling onsite visits
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Boost your FCR and TTR rates. Maximize your contact center efficiency. Elevate customer engagement experience.

Help your customers over SMS, WhatsApp, and video assist from within Salesforce

  • Auto-routing of the incoming SMS and WhatsApp messages. Find the best agent to handle the cases. Solve cases the first-time using video assist, as well as real-time smart recommendations
  • No need to buy a separate scheduling and dispatch solution when you can do all that from the same agent console
  • Schedule onsite visits for the field workforce with a smart calendar plus field map views. Assign jobs and dispatch field workers with one click
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Transform your smartphone into a powerful field service tool for your deskless workforce

Mobile-first AI offers solutions

  • Smart, AI-driven workforce scheduling to find the best resource available based on skills, time of the day, and proximity
  • Reduce truck-roll by video-assisting customers from the field and providing solutions remotely
  • Capture all time-stamps, record notes, pictures, videos, forms-fills, and signature on glass. Never miss your SLAs again
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Advanced features

The choice of over 45,000 customers

  • White-label Ready
  • AI-driven scheduling engine to find the best resource
  • Optimize your dispatcher workforce
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In-app video chat

Fastest time to resolution via visual collaboration

Embed in external apps

Leverage investments and lower TCO

Proactive Notifications

Get work notifications and reminders throughout the day

Native experience + Enterprise sales

Rich engagement experience

How it Works

  • Tiego
    goDeskless’s while-label ready platform enabled us to go to market with our own branded field service apps within four weeks..
  • Alex Liz
    goDeskless platform has allowed us to significantly reduce dependency on dispatchers and deliver Uber-like experience..
    Alex Liz
  • Jennifer Monreal
    goDeskless’s video chat has helped reduce over 50% of our travel costs for mandatory project inspections required for project compliance..
    Jennifer Monreal

See what people say about us!

Go Deskless. Get the job done.

Try goDeskless for 30 days. Get set up in 3 days.

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