Resources

World moves fast. We’ve transformed from green-screens to cloud. Applications have changed from desktops to mobile to IoT.

You’ve invested millions in Siebel, and all that data is priceless now. Big question is – how to use this priceless info collected over years to do much more – beyond Siebel? goDeskless helps unlock your Siebel investment’s potential BEYOND SIEBEL.

Current customer service is becoming irrelevant. Companies use a “forcing function” by only offering customer service on their own terms – by voice on the phone or a computer-based interface. Consumers, however, spend most of their time on their smartphone and use it for everything but voice communication. A poor customer experience means consumers turn to social media to register their disappointment, leading to brand damage and lost customers (both current and future). Enter goDeskless.

A modern solution that transforms your smartphone into a smart, and powerful field service solution. Audetemi connects with Siebel Field Service to bring back schedules and enable real-time Geo “map & track” functions. With out of box integration with Siebel Customer Service Management, Audetemi delivers a true closed-loop experience, and an end to end service solution.

A modern solution that transforms your smartphone into a smart, and powerful field service solution. goDeskless connects with ServiceNow Field Service to bring back schedules and enable real-time Geo “map & track” functions.

How the world has transformed in a year. Over the past 12 months, we have all become accustomed to doing everything remotely. After such a turbulent transition, the question arises: Are companies ready to properly accommodate the needs of their digital workforce?

Before the COVID-19 pandemic hit, many enterprises were already deep into their digital transformation journey. By the end of 2019, right before the onset of the pandemic, more than $2 trillion or 40% of technology spending went towards digital transformation.

GoDeskless helps the biggest construction company in the US generate more revenue by automating fully compliant construction project workflows and enabling seamless performance quality reporting right at the site.

For almost two decades after their creation, traditional CRMs shaped customer experience and success for business-to-business (B2B) enterprises.