Case Studies

World moves fast. We’ve transformed from green-screens to cloud. Applications have changed from desktops to mobile to IoT.

You’ve invested millions in Siebel, and all that data is priceless now. Big question is – how to use this priceless info collected over years to do much more – beyond Siebel? goDeskless helps unlock your Siebel investment’s potential BEYOND SIEBEL.

Current customer service is becoming irrelevant. Companies use a “forcing function” by only offering customer service on their own terms – by voice on the phone or a computer-based interface. Consumers, however, spend most of their time on their smartphone and use it for everything but voice communication. A poor customer experience means consumers turn to social media to register their disappointment, leading to brand damage and lost customers (both current and future). Enter goDeskless.

A modern solution that transforms your smartphone into a smart, and powerful field service solution. Audetemi connects with Siebel Field Service to bring back schedules and enable real-time Geo “map & track” functions. With out of box integration with Siebel Customer Service Management, Audetemi delivers a true closed-loop experience, and an end to end service solution.

A modern solution that transforms your smartphone into a smart, and powerful field service solution. goDeskless connects with ServiceNow Field Service to bring back schedules and enable real-time Geo “map & track” functions.

GoDeskless helps the biggest construction company in the US generate more revenue by automating fully compliant construction project workflows and enabling seamless performance quality reporting right at the site.

Streamlined data capture at the source via the GoDeskless app enables the global manufacturer to derive added value from their data, engage customers, convert more leads, and drive more sales.