goDeskless + Freshworks : Field Service made simple
An engaging field service experience for your frontline deskless workforce

You’ll know what we mean when you try our products
Now available on

goDeskless for Freshworks
- The most comprehensive, yet simple field service solution for Freshdesk and Freshservice
- Transforming Freshworks experience to be industry-centric
- Fully modular, and white-label ready solutions
- Offer full offline, and native experience with remote data sync and offline Knowledge base features
goDeskless extends Freshworks experience to the frontline field work force
goDeskless SmartApps are fully moduar, and can be embedded in third-party smart device apps -
including Freshworks mobile apps.
Differentiators
Offline Availability
Zero business disruptions. Offline data & remote sync
In-App Video Chat
Fastest time to resolution via visual collaboration
Embed in External Apps
Embed Freshworks functions in external apps. Leverage investments, and lower TCO
Proactive Notifications
Get notifications and reminders regarding your work throughout the day
Native Experience + Enterprise Scale
Rich engagement experience. Proven scale
Offline Knowledge
Instant knowledge reference in disconnected mode
SnapHelp For Freshdesk Dispatchers

Engage effectively with customers as well as field teams
- Schedule onsite service visits with a single click
- Video Chat for visual collaboration
- Public (Community) / Private Chat
- Knowledgebase integration & Natural Language Search
- Full Offline Availability