Make the customer hero of your story!

A Definitive Guide to Delivering Superior and Personalized CX
All-mobile
Available Offline
Connected with your CRM


Engage with your customers where they are – on their smartphones
Modern customers expect fast, quality service on demand. SnapHelp lets you engage customers and deliver quality service via their smartphones directly from your CRM.
Intuitive user experience
Case management
Proactive notifications
Deliver rich, consumer-app like engagement
Smartphones have consumerized the user experience with the advent of social, media, as well as collaboration apps. Deliver the same experience into your enterprise app and engage your customers far more effectively.


Social collaboration
Community/Advisor Chat
Proactive answers


Keep customers engaged with proactive notifications
Happy customers come from proactive engagement experiences. Keep them engaged and notified with proactive notifications. Elevate interactions with rich, intuitive information infusion.
Push Notifications
Recommended Answers
Push Marketing Offers
Personalize the experience via video chat
Differentiate with your engagement experience. Make your customers feel that they’re special. Walk them through to solve their problems. Significantly increase first call resolution (FCR) and avoid costly truck-rolls.

