Manage your field team on the go

Never loose the sight of the work and team in the field. Achieve highest efficiency and productivity

All mobile

Mobile experience for both dispatchers/managers, as well as field technicians

Available Offline

Don’t let the connectivity affect your work. Access critical operations/tasks and information regardless of your connectivity status

Connected with your CRM

Pre-integrated with top CRM field service applications for closed-loop experience

Plan your day ahead, stay connected with your team

Everyone can use a personal assistant. You are always on the road servicing the assets, as well as customers. Get a quick snapshot of your day as you start and recommendations on the best routes. Know your team’s status and location real-time.




Work View

Calendar & Map View of the day’s work with intuitive details & reminders

Team View

Calendar & Map View of the team in the field with their status

Proactive notifications

Notifications delivered within your CRM desktop. Never miss an opportunity to interact with the customer again




Stay ahead of the work through action-oriented manager’s dashboards

Consolidate your team’s requests and take contextual actions. Increase the efficiency remarkably via personalized, role-based, action-oriented work dashboards.




Role-based Global Dashboard

Intuitive, and engaging dashboard for field technicians as well as field managers / dispatchers. A role-driven mobile interface that contextually delivers the information

Automated Processes

Global actions that automate common tasks to increase efficiency and productivity by saving time

Action-oriented Menus

Smart menus that change based on the context and trigger right actions for the right work




Achieve effective work-team alignment through asset-based service visibility

Knowing the service history can help solve half the problems. Access the asset’s service history and associated details.Bring your new team members quickly up to speed and make them efficient.




Asset Calendar

View past, present, and future work assigned to the asset

Service Logs

Access service logs to check the work details and gain context

Auto-scheduling

Proactively schedule next set of work orders and tasks based on asset’s service history




Avoid truck-rolls, cut costs via visual collaboration

You know the costs of sending a team to the site. Use visual tools to guide and help fix issues. Promote self-service with superior engagement experience.




Video Chat

Visually collaborate to solve issues. Cut the long-tails of service, and avoid escalations

Media Capture

Capture media on your smart device. Annotate images, add voice memos to make it descriptive

In-app Chat

Engage your colleagues and peers in the field when you need help. Use the power of community engagement via built-in chat




Always connected, even without Wifi

Your service team is in the field. Never let them lose sight of the work. Access work information regardless of the location, or network connectivity.




Smart data caching

Intelligent caching of data that is required. Keep it light, and make it fast

Remote data synchronization

Access data locally on your smart devices without needing to connect with your data platform

Offline access

Access your business-critical information offline. Don’t let the low bandwidth and connectivity issues affect your productivity




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